Your privacy is one of our top priorities at 35 bets. This page explains in full detail – what information we collect, why we collect it, how we keep it secure, and what rights you have. We've aimed to make everything clear and straightforward so there's no room for confusion.
By creating an account on 35 bets, you are deemed to have accepted this Privacy Policy. This policy may be updated at any time – if significant changes are made, you will be notified via your registered mobile number or email address. For any questions, contact us at support@35bets.net.
When you create an account and use our services at 35 bets, we collect certain information. This is to provide you with a better experience, ensure security, and meet our legal obligations. The types of data we collect are described below.
What We Do Not Collect: 35 bets never stores your password in plain text. Passwords are kept using one-way encryption, meaning even our staff cannot view your password.
35 bets uses the data it collects only for specific, defined purposes. We never use your information for any purpose that has not been disclosed to you. The key uses are clearly set out below.
35 bets does not use your data to send unsolicited marketing messages – unless you have explicitly given your consent. To opt out of marketing communications, use the Unsubscribe link at the bottom of any message or notify our support team.
35 bets uses industry-leading technology to protect your data. It's not just policy – real technical measures are in place to keep your information secure.
That said, no security on the internet is ever absolute. It is important that you also take precautions — use a strong password, avoid clicking suspicious links, and contact support immediately if you notice anything unusual on your account.
Cookies are small data files stored in your browser. 35 bets uses cookies primarily to enhance your experience and keep the platform running smoothly. We use three types of cookies.
Used to maintain login sessions, store security tokens, and keep core platform functions running. These cookies are essential — the site cannot function properly without them and cannot be disabled.
To understand how many members visit which pages, how long they stay, and which features are used most. This data is collected anonymously and can be disabled from your browser settings.
Remembers your preferred language, display settings, and other personalization preferences so you don't have to set them up again every time you log in.
Most browsers offer cookie controls. However, disabling essential cookies may prevent you from logging in or completing payments on 35 bets.
35 bets strictly does not provide services to anyone under the age of 18. Age is verified during registration, and identity documents may be requested if there is any doubt.
If any data belonging to a person under 18 is found to have entered our system by mistake, it will be deleted immediately and the associated account will be closed.
If you become aware that a minor is using 35 bets, please notify us at support@35bets.net. We will take immediate action.
35 bets believes you should have full control over your own data. To exercise any of these rights, write to us at support@35bets.net.
35 bets does not retain any data longer than necessary. The retention periods for different types of data are outlined below.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 Years After Relationship Ends | Anti-Money Laundering Laws |
| Support Conversations | 3 Years | Service Improvement |
| Cookies & Browsing Data | Up to 13 Months | Analytics & Security |
Once the retention period ends, your data is securely deleted or anonymized so you can no longer be identified.
Some of the technical services that power 35 bets are operated on servers located in different countries. This means your data may be processed on servers outside Bangladesh.
35 bets ensures, however, that data stored on overseas servers is protected to the same security standard. The countries to which data is transferred comply with internationally recognised data protection standards.
Data stored on international servers is protected with 256-bit SSL encryption and fully secured against unauthorized access.
If you have any questions about our Privacy Policy or would like to make a request regarding your personal data, please contact us directly. We aim to respond within 72 hours.
If significant changes are made to the Privacy Policy, all registered members will be notified in advance by SMS or email. Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
Your rights over your personal data at 35 bets apply at all times
You can request to see the data we hold about you. Email support@35bets.net and we will send it to you within 30 days.
If any of your information is incorrect, you may request that it be updated. Many details can be changed directly from your account settings.
After your account is closed, you may request deletion of any data we are not legally required to retain.
You may request that we stop using your data for specific purposes, such as opting out of marketing communications.
You may request your data in a structured, commonly used format (such as CSV).
You can object to the processing of your data on specific grounds. 35 bets will comply unless there is a legitimate reason not to.
Why millions of Bangladeshi members trust 35 bets
35 bets never sells your data to advertising companies or data brokers. That is a core principle we do not compromise on.
35 bets uses the same 256-bit SSL encryption standard trusted by banks and financial institutions.
This Privacy Policy is written in plain, straightforward language — not in complex legal English. If anything is unclear, feel free to ask our support team.
Requesting to view, correct, or delete your data is straightforward. 35 bets responds within 30 days.
35 bets security systems are regularly reviewed by independent cybersecurity experts.
If any unusual activity is detected on your account, you will be notified immediately by SMS or push notification so you can act quickly.
Quick answers to our most frequently asked questions
Your privacy is protected, payments are secure, and your data is fully encrypted at 35 bets. Register today and start Bangladesh's best betting experience.